Hello, and welcome to our guide on how to get affordable cell phone plans from out-of-province.  because there’s been a lot of talk lately about how crappy Canada’s cell phone industry is, we are compelled to show you how to get one of the better cell phone plans out there. It requires a bit of creativity because it is only offered in one province. But if you are patient and follow these instructions, you’ll at least save some money or get a bit more data.

Here’s the plan from Koodo’s website:

Not a bad deal!


Step 1: Eligibility

Some basics about this particular plan: it is from Koodo in Quebec and requires making what we call “creative” changes to your account online. What you will be doing is giving yourself access to plans in Quebec, selecting a Quebec plan, and then transferring your cell phone number over top. This allows you to keep your normal phone number while having a plan from another province. Beware however that Koodo reserves the right to switch you to what is called an “in-market” plan at any time, and that you aren’t technically supposed to do this.

Now that we’ve got that out of the way, let’s talk about eligibility. This method works best if you 1) already have cell phone service, 2) you are not on a contract, and 3) your phone is unlocked.


Step 2: Open a Koodo Account

If you live in Quebec, get this plan directly from Koodo. If you are one of the 27 million Canadians that live outside Quebec, you’ll have to open a Koodo account account and then give yourself access to Quebec plans. To do this:

  1. Go to the store and purchase a $10 Koodo monthly sim card with the cheapest monthly plan and a new AB, ON, BC, or QC phone number. Do not transfer your number yet.
  2. When you receive an email from Koodo, follow the instructions to set up your online self-serve account.


Step 3: Change Your Koodo Phone Number to a Quebec Number

Now that you have online access to your account, you can do some cool things like change your phone number and plan. Go ahead and log in using the email address you used to set up your account.  Click the “self-serve” tab and go to “overview”.

If you got a Quebec number in store, skip this part and go to the next step (changing your plan). If you got an AB, ON, or BC number then you need to change your phone number to one in Quebec. To do this, scroll to the bottom of the “overview” page. You should see something like this:


Click on “Change phone number” and change your phone number to a Quebec number. Once you’ve done this, log out and wait 15 minutes, then log back in.


Step 4: Change Your Koodo Plan

With a Quebec phone number on your account, the system will show you Quebec plans and let you switch to them if you want. Log in again and change your plan. If you have done everything correctly, you will be able to switch to any one of the Quebec plans listed, including the 6 GB $60/month one.

Note: you may get an error at this step. If you do, wait until your billing cycle is up (usually between 2 and 11 days) and it will disappear.


Step 5: Transfer Your Phone Number

Now that you have the 6 GB plan on your account, you are going to transfer your phone number from your old carrier to Koodo. If you don’t do this, you’ll be stuck with a Quebec phone number, and people will be charged long distance whenever they try to call you, unless of course they are a Quebecer.
Most likely you’ll have to wait for your billing cycle to end before being able to change your phone number, which is anywhere from 2 to 11 days.

When your billing cycle is up, log in and change the phone number again. This time, instead of selecting a phone number from the ones provided, enter your phone number in the box at the bottom (they call it “Option 2”) and transfer it from your existing carrier. You’ll need to provide the account number, pin (if you have one) and the name on the account for your current cell service.

When you’re done that, insert the Koodo sim into your phone and restart it.


Step 5: You’re Done!

It takes about 5 minutes for your number to transfer. Check that voice calls, data, and text messaging all work. If you are on an Android device that was locked to Telus, follow these instructions to get data working.

If you are not totally confident in doing this yourself, our $99 Setup and Transfer service is for you. Alternatively, the Frequently Asked Questions cover the most common questions we get.


Did You Save Money? Send a Donation as a “Thank you”